Contact Us
Online Chat
From 8am open fast response
You can also reach us by mail tell us
more, choose from below emails
- - Suggestions
- - Orange jobs
- - Sales
- - Fixed & internet
- - Mobile
Telephone
Open Saturday to Thursday, from 8am to 6pm
our technical service ( fixed, internet and
mobile) are all day at your disposal, including
public holidays.
- - For mobile / 1777 or 0777700177
- - For fixed & internet / 1214 or 06 460 8888
- - For enterprise / 1215 or 06 5630090 06 5512800
FAQs
Bundle carry over feature
Always-on data is designed to give you peace of mind, giving you free access to the internet at a reduced speed once you use up all your internet bundles. You can restore full speed by renewing your subscription anytime or by buying an internet bundle.
Always on data feature
Always-on data is designed to give you peace of mind, giving you free access to the internet at a reduced speed once you use up all your internet bundles. You can restore full speed by renewing your subscription anytime or by buying an internet bundle.
CLIR ( Private number)
You care about your privacy and you don’t want everyone to know your number, now you can subscribe with your private number service. Orange offers you the ability to hide your number with the choice of monthly, weekly or daily subscription at a low cost.
Missed Call Alert ( MCA)
let you know all your incoming calls when your mobile is switched off or out of reach so that you will receive an SMS containing the caller’s number along with the date and time of each call.
SIM card replacement
You can replace your SIM card by visiting any of Orange shops.
Emergency Credit
Because we know how important it is for you to stay connected even when you are out of credit, we created SOS for you to make your important calls or get the services you need instantly even when you are out of credit.
Orange Cloud
Store, Sync & Share all your precious memories easily with the best storing application & web portal for all your devices (mobile, tablet, laptop, computer, … etc).
My Orange App
A secured self-care application for Orange mobile users, that offers our customers a personalized account management experience and allows them to:
- Check their credit balance
- Recharge their account or the account of a friend
- Manage their services & data bundles subscriptions
- Easy access to data and roaming bundles
- Migrate to the best offers
- Pay their bill through credit card
- Locate Orange shops through its GPS-enabled feature
- Keep them updated with the latest promotions, offers and services from Orange, helping them to get the most from the Orange universe
Important short codes
Press *150* insert scratch card number and then # to refill your balance.
Press *155# to check your balance and remaining bundles.
Press *152# to know your renewal date and to renew your subscription before time ( renewal on demand)
Press *777# to buy additional bundles.
Press *156# to know your offer.
Press *979# to control your out of bundle internet consumption.
Press *115# to know your mobile number.
Press *131# for “CLIR (private number)” service.
Press *130# for “ Missed call Alert (MCA)” service.
Press *606# for SOS credit ( emergency credit) service.